Shipping & Payment

Shipping methods

Security and reliability are very important to us, which is why the dispatch of parcels is always insured. All prices are inclusive of tax.

Shipping within Germany


*Free shipping for orders over EUR 40.

*For our Pods (max. 3*3 pods) and selected accessories we offer shipping via letter. The shipping costs for letters are EUR 2.95.

*The shipping costs for parcel shipping (orders below EUR 40) via DHL are EUR 4.95.

Shipping time:


*The usual shipping time is 2-5 working days.
*Due to the increase in package volume, shipping time may increase to 3-7 days.

Shipping within Europe


*Free shipping to the United Kingdom, Austria, France, Belgium and the Netherlands for orders over EUR 50.

*The shipping costs for shipping to the United Kingdom, Austria, France, Belgium and the Netherlands via DHL (orders below EUR 50) are EUR 4.95.

*For shipping to all other countries within the European customs union the shipping costs are EUR 19.95.



Shipping time:

*The usual shipping time is 2-5 working days.
*Due to the increase in package volume, shipping time may increase to 3-7 days.

Shipping within Switzerland


If you would like to order from Switzerland, you can do so through our partner "MeinEinkauf.ch.

MeinEinkauf.ch allows you to enjoy air up® also in beautiful Switzerland.

Accepted payment mehtods

It is of great importance to us to make it as easy and individual as possible for you. That's why we always try to offer the most current payment methods and options in our online store. If the payment method you are looking for is not yet available, just send us an e-mail and we will try to add it as soon as possible.

credit card

Our web shop offers you the possibility to pay your order with common credit cards. You can pay with MasterCard, Maestro, VISA and AmericanExpress.

Immediate bank transfer

You also have the possibility to pay your order easily and comfortably via SOFORT in our web shop. SOFORT is one of the most popular payment methods in Germany.

Further payment methods

In the near future we also plan to offer you the following payment methods and options to make the ordering process even easier for you: Payment via PayPal, Amazon Pay, Apple Pay, Google Pay, Klarna invoice.